Ahead Partnership and Arena Group, have been crowned winners in the Yorkshire round of the Chamber Business Awards.
The Chamber Business Awards is one of the UK’s most contested and prestigious business award programmes. Each year, organisations of all sizes and from all sectors compete for the coveted titles and the national recognition they bring.
Arena Group, the hard copy and electric document management company, has won the excellence in customer service award.
Gary Putson, Sales Director for Arena Group, commented: “I am very proud to receive this award on behalf of the Arena Team. It recognises the commitment & effort put in to create a client-centric culture across the entire business. Last year we launched our Total Satisfaction Methodology (TSM), a unique method designed & built in collaboration with our clients, based on MSc action research and academic study. TSM frames everyday actions of all Arena employees and has helped us all raise the bar in terms of client satisfaction and retention rates in increasingly competitive markets. TSM also builds on the values upon which this business was successfully founded over 25 years ago – service excellence really is in our DNA!”
Furthermore, Ahead Partnership, the social enterprise which works to connects businesses and community, has taken first place in the Education and business partnership category.
Stephanie Burras, Chief Executive of Ahead Partnership, said: “We’re thrilled that Ahead Partnership and its very successful Make the Grade education business programme has been acknowledged with this regional award. The impact that we achieve would not be possible without the diligence and enthusiasm of a highly committed team and visionary partners in education and business, many of which are Chamber members.”
“This award reflects the excitement that all of our stakeholders feel around the programme and its ability to engage young people effectively and creatively in the world of work. We are looking forward to continuing our national growth, starting with our Sheffield City Region launch later this year.”
Both businesses will lead the way for Yorkshire at the national finals, which are taking place in London in November and will be joined by representatives from the West & North Yorkshire Chamber of Commerce, of which the businesses are members.