Information about our domain name registration and web site hosting services.
Domain name registration
We charge a flat rate of £25 plus VAT per domain, per annum for our registration and renewal service. Invoices for registration are issued at the time of registration and invoices for our renewal service are issued in January of each year. We always set domains to automatically renew on the anniversary of registration. If you no longer require a domain name, it is your duty to notify us immediately upon receipt of the domain renewal invoice.
Our customer support telephone helpline is available from Monday to Friday between 9am and 5pm, excepting public holidays – your call may initially be redirected to a voicemail answer service. We also offer an email support service during the same hours. We endeavour to answer all support requests within 48 hours, but this can be dependent on staff availability and technical constraints.
If we have registered a domain on your behalf and you wish to transfer it to an alternate provider we will do so, free of charge, upon receipt of your request SO LONG AS all registration and renewal invoices have been paid in full.
We offer domain name registration services through the following 2 organisations:
Domains ending .uk are registered through Nominet
All other domains are registered through Tucows Domains Inc.
Before we register a domain on your behalf you are requested to read the relevant document, outlining your rights and obligations. For domains ending .uk please read Nominet’s Terms and Conditions, for all other domains please read Tucows’ Terms of Service. Please note both of these documents have been supplied, as is, by the relevant registration body. Bradford Chamber take no responsibility for layout, terminology, errors or omissions.
If you would like Bradford Chamber to register a domain on your behalf under the terms outlined above please complete the following form:
Web site hosting
Our web site hosting service charges additional fees to the ones outlined above for domain name registration and renewal. You will be made aware of these charges before we host a website on your behalf. These fees vary depending on the technical nature of your website but are invoiced at the same time as domain name registration and renewal. At all times any reference to web hosting fees will automatically include the £25 plus VAT fee for domain name registration or renewal.
Technical support for any website hosting issues are on the same terms as outlined above for domain name registration and renewal.